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Campers Inn - Overall score for me was a B+
Campers Inn - Overall score for me was a B+
First, I'm not a pissed off customer. My wife and I live nearby the Union, CT store. We started looking at motorhomes and eventually want to get either a Phaeton or a Number Ventana. So we visited every couple of weeks and looked at stuff but we didn't have a truck to...
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4.4
Union, Connecticut
I liked
  • Overall a solid b or 4 star rating
I didn't like
  • Misleading information
#1076402
Reply to reviews
I bought a new trailer May 2015 from campers inn Kingston/Plastow NH there sales and fianc department were great. Then I needed service they're awful! I had to go to corporate in 2015 over my broken table after weeks of waiting and emailing I finally got a new table....
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1.0
Kingston, New Hampshire
#1073483
Reply to reviews
They've had the camper since the middle of May. Husband told them to fix it no matter what just fix it. We went away on a trip for 10 days when we return nothing had been done. Diagnosis only and was told that it's a whole new motor and would have to order it....well...
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1.0
#1071011
Reply to reviews

Campers Inn Customer Care Review

Campers Inn
#908678
1.4
Called and was told that the Union CT store carried camping supplies and accessories. Ask for Sunday hours and was told 11:00-4:00. Arrive today Sunday to find that most of the RV supplies are available only from the parts department, which is closed on Sunday's. Inquired about getting my RV service and was told call back when the snow flies, late winter.
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5th Wheel Camper Review

Campers Inn
#741083
We bought our 1st travel trailer 5yrs.ago from Campers inn and had such a wonderful experience that we just went back and purchased a 2015 5th wheel. They are the BEST!!!! Thank you for taking such good care of us. I would recommend everyone to go to Campers inn in Raynham, MA. Thank you, Pam & Richard
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Had a contract to purchase a new RV. Gave them 2 weeks to fix some items that weren't right. I contacted them 2 days before delivery to confirm ALL repairs were done. Was told they were and were doing final detailing, only to get a call back the night before delivery...
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Anonymous
kim

I purchased a used motorhome and trade in our old motorhome, we had to wait 3 weeks to take delivery because their service department was busy, we then got our motorhome and o...

2.4
#1048371
Reply to reviews
I bought a 2016 Forest River FR3 32Ds from Campers Inn in Merrimack, N.H, 1 year ago last month. As a matter of fact, I posted a poor review of them 1 year ago next month due to this brand new Motor Coach being held hostage by their service department for a leaking...
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Anonymous
Anonymous

Thanks. They are a POS

Anonymous
Don

Sorry to hear of your experience. It seems Campers Inn RV has forgotten the vision of their founder . I'm starting to piece the puzzle together but it seems the common theme i...

2.2
I liked
  • Our sales rep
I didn't like
  • Support after purchase
  • Customer service
  • Service
#1036512
Reply to reviews
Open Letter to Campers Inn RV: Dear Mr. Ed Unger ( Regional Director Campers Inn RV) , I recently purchased a Travel Trailer from your Ellwood City location know as Campers Inn RV Pittsburgh . While looking it over George the Salesman told me there was a "soft spot by...
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Anonymous
donr

Offered to give me $750 if I supplied all receipts and removed all postings. My counter offer is $2500 which is very fair as I have over $1000 spend in materials and my estima...

CozyTraveler
CozyTraveler

What if I gave you $750 , no make it $800 and you fix it Campers Inn RV?

3.6
I didn't like
  • Support after purchase
#1034654
Reply to reviews
had three specific problems including hydronic levelers not working, fuel tanks not Benton properly and rear wheel with had a brake drag or wheel bearing dragging problem. Did not resolve any of the three problems, charged me 150 labor for all three, then I had to...
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Anonymous
Kelly

Good morning, My name is Kelly and I handle the We Care program at Campers Inn. I am very sorry to hear that you are having some issues with our service department getting so...

Anonymous
Don

I guess all their locations are alike, I bought a used travel trailer that should be in a scrap heap instead of being sold to a 1st time RV buyer at top dollar.

1.0
#1024260
Reply to reviews
Campers Inn Rv - No support after sale
Campers Inn Rv - No support after sale
Campers Inn Rv - No support after sale
I purchased a used travel trailer from Campers Inn RV in Ellwood City PA they are also know as Campers Inn RV Pittsburgh . While looking it over the salesman said there was a soft spot right by the door. I said I was handy and I could repair it. I feel I paid top...
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Anonymous
Don

To Ed Unger, Regional director of Campers Inn RV : I am submitting the details of this purchase and the aftermath to all of the television court shows. Judge Mathis, Peoples C...

Anonymous
Don

They offered me $750 for materials ( I have more than that spend so far) if I remove all the negative comments( negative in their opinion, true in my opinion) and give them re...

2.5
Product
I liked
  • Wide selection
#1016646
Reply to reviews
Took motor home to tucker for roof sealing service dept said sealing would give unit some more years no problem 4 months later after service manager agreed the seal job was not right when I picked it up they have taken $6000 out of my pocket for a new roof that took...
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Anonymous
Don

Yes since Campers Inn is corporate buying out the small guys, they have one goal which is to make as much money as they can . Take my advice folks buy from the small mom and ...

Anonymous
Anonymous

The corporate office's lack of concern is most concerning! I will avoid ALL Campers Inns because of your review. Thanks for sharing. I hope things are better for you in fut...

1.0
#1015016
Reply to reviews
Hope you guys that buy from Camper's Inn have better luck then we did. We bought a BRAND NEW UNIT , that came delivered with a broken door. It took 2.5 months to get the door replaced, and the replacement door is the wrong color and doesn't seal. Calls have all fallen...
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Anonymous
DON

It seems the common theme of Campers Inn RV service is "we don't care " . I would expect eventually they will go the way of the many stores you knew as a child but are now gon...

3.0
Product
I liked
  • Our sales rep
I didn't like
  • Customer service
#991910
Reply to reviews